The hotel offers amenities for your comfortable stay and unforgettable experiences
Delicious Breakfast!
“The breakfast spread was good, featuring a variety of fresh and tasty options that truly set a great tone for the day.” view full review
Helpful Valet Service
“The valet service was incredibly helpful, providing excellent recommendations for dining while handling our car with care.” view full review
Cozy Comfort
“Our room, though small, was remarkably comfortable, providing a perfect retreat after a long day of exploring.” view full review
Really good Assistance
“The assistance we received regarding local sightseeing and transportation made our stay so much easier and enjoyable.” view full review
General
No smoking on site
Wi-Fi
No parking
Safe deposit box
24-hour reception
Express check-in/ -out
Pets allowed
24-hour security
Luggage storage
Lift
Smoke detectors
Fire extinguishers
Key card access
Sports & Fitness
Fitness centre
Guest Parking
Electric kettle
Services
Room service
Housekeeping
Laundry
Dry cleaning
Tours/Ticket assistance
Welcome drink
Dining
In-room breakfast
Restaurant
Bar/ Lounge area
Special diet menus
Children
Cots
Babysitting/Child services
Spa & Leisure
Sun terrace
Sauna
Room features
Air conditioning
Heating
Mini-bar
Soundproofed rooms
Sitting area
Terrace
Tea and coffee facilities
Ironing facilities
Bathroom
Free toiletries
Self-catering
Electric kettle
Media
Flat-screen TV
Direct dial telephone
AM/FM alarm clock
Show more
Location
18-20 Rue Du Cendrier,
Geneva,
Switzerland,
1201,
Geneva (Area)
Map view
street view
18-20 Rue Du Cendrier,
Geneva,
Switzerland,
1201,
Geneva (Area)
City landmarks
Monument
The Geneva Water Fountain
1.5
km
Church
Cathedrale de St-Pierre
940 m
quai du General-Guisan 28 Jardin Anglais
L'horloge fleurie
700 m
Park
English Garden Park
770 m
Beach
Paquis Baths
1.0
km
Museum
Tavel House
920 m
Rue des Vieux-Grenadiers 7
Patek Philippe Watch Museum
1.5
km
Park
Parc Des Bastions
870 m
Museum
Natural History Museum of Geneva
1.6
km
Monument
Reformation Wall
1.0
km
Museum
Museum of Art and History
1.3
km
Museum
Barbier-Mueller Archeology Museum
1.2
km
Square
Place du Bourg-de-Four
1.1
km
Park
Parc de La Grange
1.7
km
Gallery
Museum of Far Eastern Art
1.7
km
Public Building
Palais des Nations
2.2
km
Museum
International Red Cross and Red Crescent Museum
2.3
km
Museum
Mamco- modern and contemporary art museum
1.2
km
Museum
Musee Rath
640 m
Theatre
Leman Theatre
650 m
Museum
Archeological Site at St. Pierre's Cathedral
1.2
km
Museum
International Museum of the Reformation
1.2
km
Nearby
Monument
Brunswick Monument
280 m
Pont de la Machine 1
Cite du Temps
240 m
Church
Basilica Notre-Dame of Geneva
370 m
Rue du Rhone
390 m
Mont Blanc Bridge
330 m
Île Rousseau
Rousseau Island
280 m
Church
Holy Trinity Church
110 m
Cite du Temps SA
Swatch Museum
180 m
Restaurants
L'Artisan
70 m
Place Kleberg Rue du Cendrier 18-20
Bardot
90 m
Rue du Cendrier
Zhong Tong
90 m
rue du Cendrier 10
Le Bistrot de Charlotte
160 m
place des Bergues 3
Mamma corleone
170 m
Rue Kleberg 1201
David Bourdenet
140 m
rue du Cendrier 15
Le Mandarin
70 m
rue de Chantepoulet 1-3
Qibi - Bergues
110 m
rue Kleberg 12
Reviews and Ratings
Feedback from previous guests about their experience.
82%
liked the hotel and would stay again
comfortable rooms
great location
service inconsistency on holidays
limited dining options on specific dates
8.2/10
Great
Rooms
8.3
Location
9.3
Service
8.8
Dining
7.4
Guest reviews
8.2/10
based on 8 reviews
8.4
8.4/10 based on 1001 reviews
Alistair
United Kingdom,
December
2023
8.4/10
The hotel offers very comfortable rooms with a free mini bar as a great bonus. The location is very convenient, within walking distance of everything you need. The dining was excellent, better than some hotels with more stars, but there were some issues with service on specific holiday dates.
Rooms
9.0
The room was spacious and tastefully furnished to a high standard, featuring a huge comfy bed.
Service
8.0
The staff were professional and attentive, providing helpful advice upon arrival and during breakfast.
Location
9.0
The location is great, making it easy to reach all the must-see places in the city, with many outdoor cafes and restaurants nearby.
Dining
8.0
The dining experience was excellent, better than some higher-star hotels, but some issues were noted on specific holiday dates.
Facilities
8.0
The facilities were up to par, offering all the necessary services for a comfortable stay.
comfortable rooms
service inconsistency on holidays
David
United Kingdom,
September
2023
7.6/10
I was pleasantly surprised by the hotel's unique room layout and the thoughtful amenities provided, such as the mini fridge with complimentary water bottles and a kettle for tea and coffee. The split-level room design added to the charm but may cause slight confusion at first glance.
Rooms
8.0
The room's amenities like the mini fridge with complimentary water bottles and a kettle for tea and coffee were a nice touch, but the dim lighting from the night bar nearby could be a downside. The split-level layout added an interesting twist to the stay.
Service
7.0
The staff provided excellent assistance with navigating the city and sightseeing options, and they were genuinely friendly and informative. Unfortunately, my room service request was canceled twice, which was a slight inconvenience.
Location
9.0
The hotel's location was superb, offering easy access to the lake, shopping streets, and the train station, all without breaking the bank. It was an ideal spot for exploring both the train station and the old town, and the proximity to Geneva Lake added to its appeal.
Dining
6.0
While the dining options may not have been as extensive as expected, the grilled meat dish I tried was satisfying. Considering the excellent dining experiences I had elsewhere, the hotel's offerings were a bit underwhelming.
Facilities
8.0
The hotel offered a decent range of facilities, though I did not have the chance to explore them extensively during my stay. It seemed like a well-equipped property overall.
great location
dim lighting
Paul
United Kingdom,
September
2023
8.4/10
The hotel was a unique experience with spacious rooms on two floors, though lacking a proper Nespresso machine. The service was friendly and very helpful, especially Aliasine and Nore. The location was fantastic, allowing easy access to the train station and the old town. Dining was somewhat disappointing, but the dining area was nice. Overall, it was a great stay with convenient facilities.
Rooms
8.0
The room was spacious with a unique two-floor layout, though missing a Nespresso machine.
Service
9.0
The staff was polite, friendly, and very helpful, particularly in resolving booking issues.
Location
10.0
The hotel's location was fantastic, within walking distance of the train station and old town, ideal for exploring the area.
Dining
7.0
The dining experience had some good options, but overall was slightly disappointing.
Facilities
8.0
The facilities were convenient and satisfactory for a pleasant stay.
spacious rooms
disappointing dining
John
United Kingdom,
August
2023
8.4/10
I had a great stay at this hotel. The location was perfect, close to all the must-see places in the city and just a short walk from Geneva central station. The service was top-notch, with the staff going above and beyond to assist us. The dining experience was good, but the options were a bit limited. The rooms were comfortable, although mine faced a busy street, and the hotel facilities were well-maintained.
Rooms
8.0
My room was cozy and comfortable, equipped with a mini fridge, complimentary water bottles, and a kettle for making tea and coffee. The view from the window was onto a bustling street.
Service
9.0
The staff at this hotel were fantastic - professional, polite, and very helpful. They assisted us with everything we needed and even went out of their way to make us feel welcome.
Location
10.0
The hotel's location is superb, making it easy to reach all the important spots in the city. It's just a short walk from Geneva central station, in a quiet yet convenient area near the lake and shopping streets.
Dining
7.0
The dining options were a bit limited, but the staff was friendly and accommodating. While the meals were basic, the convenience of having them delivered to the room was a nice touch.
Facilities
8.0
The hotel's facilities were well-kept and offered essential services like room service, laundry, and tours assistance. Overall, everything was clean and functional.
Theodore
United States,
July
2023
8.2/10
The hotel's rooms were very spacious, clean, and quiet, which was a definite plus. It includes pay-TV, a nice touch for relaxing stays. The service was top-notch with staff going above and beyond to assist us, especially with our unwell daughter. The location was convenient, just across the bridge from the old town with easy access to the train station and key attractions. The dining experience offered good cooked-to-order choices, though we were too full from a previous indulgent meal. Overall, a commendable stay with some minor drawbacks.
Rooms
8.0
The rooms were very spacious, clean, and quiet, perfect for a comfortable stay.
Service
9.0
The staff were wonderful and truly helpful, especially with our daughter's situation. They were friendly and made sure we understood everything.
Location
9.0
The hotel's location is excellent, just a short walk from the lake, the old town, and key attractions like the Jardin Botanical and the United Nations.
Dining
7.0
The dining experience offered good a la carte choices, but we were too full to fully enjoy it.
Facilities
8.0
The hotel offers a range of facilities including room service, tours, and ticket assistance, meeting various needs during the stay.
Betty
United States,
June
2023
8.6/10
The hotel had beautifully decorated and spacious rooms, but cleanliness could have been improved. The staff was friendly and efficient, going out of their way to accommodate guests. The location was central, allowing easy access to key attractions. The dining experience was top-notch, offering a variety of delicious options. However, the lack of a proper coffee machine in the room was a downside.
Rooms
8.0
The rooms were beautifully decorated and surprisingly spacious, with only 3 rooms per floor. However, there was room for improvement in terms of cleanliness.
Service
9.0
The staff was friendly, efficient, and went out of their way to assist guests with various services.
Location
9.0
The hotel's location was central, providing easy access to the city center, the old town, and transportation options.
Dining
9.0
The dining experience was first class, offering a variety of delicious options to cater to different preferences. However, the high price for some items was not ideal.
Facilities
8.0
The hotel offered a range of facilities to enhance the guest experience.
Grant
United States,
June
2023
9.0/10
My stay at the hotel was just what I needed - comfortable rooms, exceptional service, and a prime location. The dining experience had its shortcomings, but overall, I enjoyed my time there.
Rooms
9.0
The junior suite was perfect for us, split into two levels with a cozy bedroom upstairs. The free mini bar was a lovely touch after a day of exploring.
Service
10.0
The hotel staff went above and beyond to make our stay memorable. They were always helpful, friendly, and accommodating.
Location
9.0
The hotel's location was excellent, right across from the old town and within walking distance of shopping streets, the lake, and various tourist hotspots.
Dining
8.0
Although the dining options were great, the service was a bit slow due to a la carte serving. Regardless, the homemade dishes were delicious and satisfying.
Facilities
9.0
The facilities met our needs, and we had a comfortable and enjoyable stay overall.
Peter
United Kingdom,
April
2023
8.2/10
Up the stairs was very good near the waterfront and the old city, with nicely decorated rooms, comfortable beds, and a free mini-bar in our signature room. The basic amenities were more than sufficient for a pleasant stay.
Rooms
8.0
The rooms were basic but more than sufficient for our needs, with comfortable beds and a free mini bar in the signature room.
Service
9.0
The staff went above and beyond the call of duty to ensure our happiness, even providing free tickets for train, bus, and boat rides. They were attentive and even set us up in the lobby with wine and snacks, showing great care for our comfort.
Location
9.0
The location is great for exploring Geneva, as it is a short distance from both the station and the lake, allowing us to walk everywhere easily. Recommended for a short stay in the city.
Dining
7.0
The dining experience was fine, offering good quality food and beverages. However, the menu choices were a bit limited, but the atmosphere was relaxing.
Facilities
8.0
The facilities were good overall, offering room service, dry cleaning, housekeeping, laundry, welcome drink, and tours or ticket assistance to make our stay convenient.